Integrations

Seamless Integration with 360Alumni

Integrating your existing systems with 360Alumni ensures seamless data synchronization, enhancing efficiency and data consistency across platforms.

We currently support integrations with Blackbaud Raiser’s Edge NXT and Salesforce, with additional integrations available upon request.

Raiser’s Edge NXT
Salesforce

Real-time sync

Updates sync in real time or within minutes, based on the capabilities of your destination system.

One or both directions

Data can be synchronized in one or both directions.

4-6 week process

Planning, development, testing, initial synchronization, and rollout.

Enterprise scale

Designed to handle large datasets, supporting millions of records without performance issues.

Keeping Your Systems in Sync

360Alumni’s API enables real-time or near-real-time synchronization of user profile data with your CRM or donor management system.

When setting up your 360Alumni community site, we provide a sandbox environment to develop and test synchronization rules, ensuring proper field mappings and data flow directions. A corresponding sandbox for your CRM or donor management system will be necessary for this process.

Blackbaud Raiser’s Edge NXT

Salesforce

Additional integrations

Available upon request.

Contact us

Standard Contact Integrations

Our standard contact integrations include planning, development, testing, initial synchronization, and rollout, typically a 4-6 week process.

1

Planning

2

Development

3

Testing

4

Initial synchronization

5

Rollout

Included in every integration

All standard and custom fields can be mapped, right out of the box:

  • Name: Prefix, First, Middle, Last, Former, Nickname, Suffix
  • Emails: Primary & Secondary
  • Phones: Home, Work, Mobile
  • Record IDs: 360Alumni and Destination System
  • Year of Graduation (if applicable)
  • Date of Birth
  • Addresses: Mailing/Home, Work
  • Association data
  • Career data
  • Education history
  • Publications & Presentations
  • Custom fields

Additional data

Other data can be added by extending your integration. Let us know your requirements, and we’ll provide a detailed estimate.

  • Donation history
  • Event attendance
  • Group memberships/leadership roles
  • Job postings and applications
  • Mentorship postings
  • Campaigns
  • Events
  • Email engagement

Customization & Scalability

Tailored to Your Needs

Our integration can be customized to support unique data fields and specific organizational workflows. These requirements need to be specified before receiving a pricing estimate.

Flexible Data Sync

Data can be synchronized in one or both directions, with an initial synchronization that may take 48-72 hours or longer depending on your database size. Once complete, updates sync in real time or within minutes, based on the capabilities of your destination system.

Conflict Resolution

A built-in UI for conflict resolution allows you to review and resolve discrepancies based on predefined rules for maximum control.

Enterprise-Scale Performance

Our integration is designed to handle large datasets, supporting millions of records without performance issues.

Security & Compliance

360Alumni syncing is built with enterprise-grade security, including:

  • Data Encryption for secure data transfers
  • Strong Authentication & Access Controls to restrict unauthorized access
  • Ongoing Monitoring to detect and mitigate potential threats
  • Compliance Measures aligned with data protection regulations like GDPR and HIPAA

Ongoing Support & Service

Our annual support plan ensures your integration continues to operate smoothly. 360Alumni provides:

  • Monthly Testing, Maintenance & Monitoring
  • On-Call Support for minor adjustments and troubleshooting
  • User Training to help your team understand and manage data synchronization efficiently

Visibility & Reporting

With our reporting tools, you can:

  • Track each synchronization task in detail
  • Review specific records that were updated, along with the changes made
  • Gain insight into data flow and integration performance

Cost Structure

~20%

A typical integration will increase your overall cost by about 20%. Contact your account manager for a custom pricing estimate based on your specific needs.

Would you like to discuss your integration needs?

360Alumni’s integration solutions help you maintain data consistency, security, and efficiency across platforms, ensuring a seamless connection between your systems.

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