Knowledge Base

Browse our extensive library of articles to help you get started with 360Alumni.

Setting up your community.

01.

Creating a custom welcome message.

02.

Utilizing a Custom/ Sub Domain To Host Your Alumni Community

03.

Getting Started

Step-by-step plan for setting up your new community

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Featured Articles

Sharing News in your Online Community

Adding Social Links & Social / RSS Feeds to your Footer & Homepage

Create a Custom Welcome Message

Onboarding Overview

Admin Help

How to use admin tools and other related topics

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Frequently Asked Questions

Public Facing URLs

Creating an Automated Birthday Email

Creating Automated Emails to Engage Your Members

Email Authentication in Emma

Emma Audience Overview

Sending your First Email with Emma

User Access Management

Association Fields

The Settings Page

Adding New Records

Merging, Deleting & Deactivating Records

Resources

Sample content, data template, forms & more

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Featured Articles

Sample Community Guidelines Page

Bulk Import with the User Records Template

ACH Transfer Form

New Community Set Up Questionnaire

Help by Feature

Events, Groups, Campaigns, Membership - it’s all here

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Featured Articles

Creating a Mentor Program

Admin - Editing/Removing Job Posts

About Jobs / Opportunities

Admin - Managing Groups

Creating Smart & Static Contact Lists

Interactive Alumni Map & Directory

About the Alumni Directory

Ticket Cancellations & Refunds

Collecting My Event Proceeds

Creating an Event

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