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Knowledge Base

Browse our extensive library of articles to help you get started with 360Alumni.

Getting Started

Step-by-step plan for setting up your new community

Featured Articles

checkBlueprint for Success: The 360 Method™
check360Alumni New Community Setup Form 1
check360Alumni Onboarding Overview
checkSample Community Guidelines Page
checkSharing News in your Online Community
checkCreate a Custom Welcome Message
checkAdding Social Links & Social / RSS Feeds to your Footer & Homepage
checkBulk Import with the User Records Template
checkACH Transfer Form
checkGet your W-9s here

More Help Getting Started

Help for Admins

How to use administration tools and other related topics

Featured Articles

checkAdding New Records
checkAssociation Fields
checkCreating Automated Emails to Engage Your Members
checkCreating an Automated Birthday Email
checkEmail Authentication in Emma and Setting Up DKIM
checkEmma Audience Overview
checkFrequently Asked Questions
checkManaging Access in Your Community
checkMerging, Deleting & Deactivating Records
checkPublic Facing URLs
checkSending your First Email with Emma
checkThe Settings Page

More Help for Admins

Help by Feature

Events, Groups, Campaigns, Membership & more

Featured Articles

checkAbout Jobs / Opportunities
checkAbout the Alumni Directory, Map & Lists
checkAdmin - Editing/Removing Job Posts
checkAdmin - Managing Groups
checkCollecting My Event Proceeds
checkCreating Smart & Static Contact Lists
checkCreating a Mentorship Program
checkCreating an Event
checkInteractive Alumni Map & Directory
checkTicket Cancellations & Refunds

More Help by Feature

Help for Users

Event registration, creating an account & more

Featured Articles

checkHelp for Event Registration
checkUsing the Same Email on Multiple Alumni Sites

More Help for Users

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