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Direct Messaging Users

To send a direct message to an individual, a list or multiple users, follow the steps below: 

  1. Click "Messages," located on the primary menu of the community.
  2. On the right side, click "Send New Message."
  3. Enter one or multiple recipient names or a list name.
  4. Enter your message and click "Send."

 

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Note that the default notification is for all users to receive an email once an in community message has been sent to them.  This will help ensure your message is seen in a timely manner by the recipient.