Creating & managing groups

Groups give members a place to connect around a shared interest, chapter, cohort, or topic. Depending on your community settings, members can create groups that are reviewed through your administrator approval process.

Create a group

Go to Groups.
Select Create a Group.
Choose the group type:
- Dynamic group: Membership is automatically populated using the profile criteria you set. Only site administrators can create dynamic groups.
- Regular group: Members join or are added by administrators. This is the right option for most member-led groups.
Complete the group details in the Create Group drawer.
Select Create.
Refresh the Groups page to view your new group.

When you hover over a group, select the gear icon to manage it. From there, you can manage organizers and Headlines, promote Events, and add media such as images, videos, links, and attachments.

Explore a group

Select a group to open it. Groups include these tabs:

Headlines: News and announcements for the group. All members who are subscribed to new Headline notifications will receive an email a new headline is posted and notifications are sent. Members are automatically opted in to receive these notifications when they join or are added, but they may unsubscribe at any time.
Forum: The group discussion board. Members are automatically opted in to receive notifications of new posts when they join, but can opt out at any time.
Past Events: Events promoted in the group after they have ended.
Members: Everyone in the group. You can configure the member directory fields you want to view and apply filters.
Organizers: Members who help run and moderate the group.

Manage members and organizers

Group organizers can invite others to join the group individually or by lists. They can also post Headlines, add media, moderate the discussion board, and appoint other organizers.

Add members

Site administrators can invite or directly add individual members or entire lists to a regular group.

Open the group and go to the Members tab.
Select + Members.
Choose individual members or a list to add.
Confirm your selection.

This option is not available for dynamic groups because their membership updates automatically from profile criteria.

Invite or share a group

To invite community members to join the group, select Invite Others from the info box in the top right side of the page.
To share a public group, select Share.

Only public groups can be shared by any community member.

Share news in a group

You can share updates through Headlines or the Forum.

Create a Headline

Organizers and site administrators can create Headlines.

Go to Manage Group > Headlines.
Open the three-dot menu and select Create a Headline.
Add a title, link, image, and visibility setting.
Choose whether to send a notification to group members.
Publish the Headline.

You can also rename the Headlines label to a name that better fits your group.

Post in the Forum

Any group member can post on the Forum. Organizers and site administrators can edit or delete posts when moderation is needed.

Any user can report a concerning post. All group organizers receive a notification when a post is reported.

Promote Events in a group

Promoted Events appear in the group sidebar and help members discover events that are specifically related to that group.

Go to Manage Group > Promote Events.
Select Promote Event.
Select the Event you want to promote.

If your group has no upcoming promoted Events, the sidebar displays general community Events instead.

Edit or delete a group

Go to Manage Group.
Open the three-dot menu next to the group name.
Select Edit Group or Delete Group.
Follow the prompts to save your changes or confirm deletion.

Types of roles in 360Alumni
Creating & managing events in 360Alumni
Creating dynamic member lists in 360Alumni
Adjusting your notification settings
Approvals for user generated content and bulk messages