360Alumni Help Center

Messaging users

Direct messaging is a useful way to follow up with people you find in the alumni directory, connect around Asks & Offers, or coordinate with fellow community members.

Before you send a message, confirm that email notifications are enabled so you know when someone replies.

Turn on direct-message notifications

  1. In the main navigation, click the drop-down arrow next to your name.
  2. Select Account.
  3. Open your notification settings.
  4. Make sure Direct Message Email Notifications is turned on.

Send a direct message

  1. Click the envelope icon in the top-right corner of 360Alumni.
  2. In the Message Center, click New Message.
  3. Start typing a person's name, then select the recipient from the results.
  4. Type your message.
  5. To include a file, click the paper clip icon and select an attachment. You can also add emojis to your message.
  6. Send the message.

Message approval

Your community may require administrator approval before a message is delivered. This depends on the workflows your organization has set up. If approval is required, your message will be reviewed before it is delivered to the recipient.

Related articles

  • Adjusting your notification settings
  • Using the alumni directory & map
  • Approvals for user generated content and bulk messages

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