360Alumni is an alumni engagement CRM that helps you manage your community, keep alumni data current, and give members meaningful ways to connect. It brings your alumni directory, communications, events, memberships, fundraising, and engagement activity together in one place.
What you can do with 360Alumni
Use 360Alumni to support the programs and connections that matter to your community:
- Maintain an alumni directory: Give members a searchable directory and map while managing profile data, privacy, and access.
- Communicate with your community: Send targeted messages and Email Marketing campaigns to Static Lists or Smart Lists.
- Run events: Create Events, manage registrations, and track attendance for reunions, chapter gatherings, webinars, and more.
- Build connections: Help members connect through Groups, messaging, Asks & Offers, and Opportunities.
- Manage memberships and fundraising: Offer paid Memberships, run Campaigns, accept donations, and report on activity.
- Share community stories: Highlight members, organizations, and accomplishments through Showcases and news.
- Track engagement: Review member activity and engagement data to understand what is working and where to follow up.
Who uses 360Alumni
Your community can include alumni, students, parents, donors, members, staff, volunteers, and other supporters. Each person has a profile and an access level based on how you want them to participate.
- Full Access users can use the community features available to them, such as the directory, Events, Groups, and Asks & Offers.
- Limited Access users or Guests have more restricted access. You can use these roles for people who should view selected information or complete a specific action without accessing the full community.
How 360Alumni supports your team
360Alumni is both a member-facing community and an administrative alumni database management tool. Your team can manage profiles, segment audiences, review engagement, and coordinate outreach from the same alumni CRM your members use to connect.
For example, you can create a Smart List for members in a specific region, invite them to an Event, follow up through Email Marketing, and review registrations and engagement afterward.
Get started
- Complete your profile so other members can recognize and connect with you.
- Explore the alumni directory, Events, Groups, and Opportunities available in your community.
- Review your notification settings to choose how you want to hear from 360Alumni.
- If you are an administrator, review your role and available management tools before configuring your community.
Related articles
- How to use 360Alumni: a quick start guide
- Types of roles in 360Alumni
- Creating or activating your 360Alumni profile
- Using the alumni directory & map
- Adjusting your notification settings
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