Blueprint for Success: The 360 Method™

Congratulations on your readiness to build your virtual community, bringing your community together online! We are here to help you with every step of your journey. The 360 Method™ is a proven system that works by bringing together the 360Alumni platform, your community, and the 360Alumni support team in a collaborative endeavor. By following the three phases, your organization's online network will become a thriving, interactive, engaging community!

You will have the full support of your Client Success team throughout the process. We take an active role in the development of your plan as we have developed a deep knowledge of best practices and want to help you get the best start possible. 

There are three phases to the methodology as outlined below, with accompanying articles for each. In our onboarding and launch planning meetings we will walk you through each component of the Blueprint for Success, and this guide is for you to reference throughout the process and moving forward. It's an especially useful resource in times of transition when new administrators join your team, or when revitalizing your community space. 

The 360 Method™ incorporates foundational concepts for achieving your mission with specific ideas for implementation based on best practices and your unique community. The plan addresses all areas of engagement including:

  • Affinity Groups
  • Events Management
  • Career Strategies and Development
  • Fundraising
  • Communications

Phase I: Strategy and Set-Up

Phase I will work in harmony with your Onboarding Process and much of the information provided here will be reviewed and delivered by our Client Success Manager. In preparation for each Onboarding meeting the 360Alumni team will ask you to review each article and complete the action items listed there. 

  1. An Introduction to Your Community Platform
  2. How to Make a Plan for Your Alumni Community
  3. Engaging Stakeholders When Launching an Alumni Community
  4. Setting Up Your Community
  5. How to Customize Your Online Community Site
  6. Importing Your User Data 
  7. What to Consider When Branding Your Community Space
  8. Phase 1 Action Items

Phase II: Launch

Phase II should be tackled after the Onboarding Process is completed and mainly orchestrated within your organization’s internal team and with support as needed from the 360Alumni Client Success Team. At this stage, we are handing the reins over to you as you prepare to launch your community space!

  1. An Introduction to Preparing for Launch
  2. How to Populate Your Platform with Content 
  3. Creating a Communications Plan for Marketing Your Online Community
  4. How to Engage Early Adopters

Phase III: Engagement - Coming Soon

  1. Groups
  2. Events
  3. Fundraising
  4. Communications
  5. Measuring Success
  6. Looking Ahead

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Call +1 (424) 888 0360 or email us for assistance!