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Congratulations on your readiness to build your virtual community, bringing your community together online! We are here to help you with every step of your journey. The 360 Method™ is a proven system that works by bringing together the 360Alumni platform, your community, and the 360Alumni support team in a collaborative endeavor. By following the three phases, your organization's online network will become a thriving, interactive, engaging community!
You will have the full support of your Client Success team throughout the process. We take an active role in the development of your plan as we have developed a deep knowledge of best practices and want to help you get the best start possible.
There are three phases to the methodology as outlined below, with accompanying articles for each. In our onboarding and launch planning meetings we will walk you through each component of the Blueprint for Success, and this guide is for you to reference throughout the process and moving forward. It's an especially useful resource in times of transition when new administrators join your team, or when revitalizing your community space.
The 360 Method™ incorporates foundational concepts for achieving your mission with specific ideas for implementation based on best practices and your unique community. The plan addresses all areas of engagement including:
Phase I will work in harmony with your Onboarding Process and much of the information provided here will be reviewed and delivered by our Client Success Manager. In preparation for each Onboarding meeting the 360Alumni team will ask you to review each article and complete the action items listed there.
Phase II begins once the Onboarding Process is complete and is primarily managed by your internal team, with support from the 360Alumni Client Success Team as needed. At this stage, we’re handing the reins over to you as you prepare to launch your community space!
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